The 2020-2021 COVID-19 pandemic has effected the entire world and many things are changing quickly with how we do business in these trying times.
Palmetto Propane is committed to keeping our customers filled and serviced, but due to current events we are adapting daily to keep both our employees and customer safe.
Palmetto Propane’s number one priority is the safety of our customer’s and their communities. Above all else.
Our Delivery team has been instructed to take extra precautions when on customer property and to follow all CDC guidelines related to social-distancing and sanitization. At the same time all Service technicians are following the same procedures while also limiting or refusing in-home services until further notice from the CDC.
The way we do business is becoming more digital everyday and Palmetto Propane strives to be on the cutting edge of tools available to our customers. This includes account management through our new Fuel Portal, tank monitoring remotely from our app, and an online chat available 9am-5pm for question and concerns.
Palmetto Propane is working hard to make sure our customers are taken care of through these difficult times. For any assistance with your account or tank, give us a call 8am-5pm EST/EDT at 1-800-233-1882